Have just spent 4 days at the resort; had a wonderful time and cannot complain about the snow sports or the staff involved in that side of the resort. Wish I could say the same about the housekeeping staff where we stayed in Vail. Our room was dirty, the bedding on the bed stained and shabby, the bathroom stank of sewage, we had no hot water on one of the mornings, the toilet paper was not replaced, the kettle and hairdryer were both broken, the cupboard had two coat hangers which is ridiculous for winter clothing. Additionally, the restaurants in the resort are exorbitant as they have the monopoly. You have no choice; it's pay or starve!