We just had a week at Thredbo. From the Tuesday on, in spite of 'good' snow reports on the radio, we kept hitting patches of exposed gravel on so called well covered runs. The daily reports were quite simply misleading, which is disappointing. And the 'cash only' facilities all over the mountain is totally internally focussed - not a care about customers and the fact that it's 2013. And when you consider a 500 ml beer @ $11.00 and a bowl of soup @ $18.00 you need a lot of cash if you have a few 'dependents' in tow. On our last day Gunbarrel had broken down and we had to take a bus to Merrits to get up the hill - it took 90 minutes from arrival just to start our first run. Being honest about the real snow conditions and getting over the 'cash only' mentality would go a long way to improving customer relations. We will go anywhere else next season, but not back to Thredbo.